Fielmann
A working overview for hearing care teams.
- My role
- Digital product UX/UI design
The Project
A hearing care dashboard interface bringing customer records, team activity and appointments into one view.
The Challenge
Make several customer stages and the next appointment understandable within a busy team overview.
Our Approach
Group customers under their team member, distinguish stages with consistent labels and give the next appointment a predictable place.
The Solution
Consultation, trial, tuning and payment are grouped above customer rows. Each row brings the current stage and the next action together.
The Outcome
A team overview interface with customer stages, appointment details and booking actions. The design is intended to make individual records easier to scan within a shared workflow.
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